Find Reservationist Opportunities in Hong Kong October 2024

In Hong Kong, a Reservationist plays a crucial role in managing reservations and providing exceptional customer service in hotels, resorts, and other hospitality establishments. This role is particularly significant in popular areas of Hong Kong, such as Central, Tsim Sha Tsui, and Causeway Bay, which are bustling with tourists and business travelers.

An intriguing fact about being a Reservationist in Hong Kong is the opportunity to work in a vibrant city that seamlessly blends Eastern and Western cultures. Reservationists may find themselves surrounded by stunning skyscrapers, bustling street markets, and a diverse culinary scene, creating an exciting work environment.

The main duties of a Reservationist in Hong Kong include handling reservation inquiries, managing bookings, providing accurate information on room availability, rates, and services, and ensuring effective coordination with other departments to deliver exceptional guest experiences. They also handle modifications, cancellations, and address any guest concerns or issues.

Key skills for a Reservationist in Hong Kong include proficiency in English, Cantonese, and Mandarin, excellent communication and customer service skills, attention to detail, and familiarity with reservation systems and software. Knowledge of local attractions, shopping districts, and the ability to recommend popular local delicacies can be advantageous.

The expected salary range for a Reservationist in Hong Kong is approximately HKD 150,000 to HKD 240,000 per year, depending on experience and the location of the establishment. The hourly rate typically ranges from HKD 75 to HKD 120.